Operations & Administration Teams
Who they are
- HR ops
- Sales ops
- Customer success ops
- Enablement teams
- Internal comms
Their pain
- Different teams need different tools and links
- Onboarding/offboarding is manual
- “Which system should I use?” confusion
- Spreadsheets are the source of truth (but shouldn’t be)
- Existing portals are too heavy or too rigid
How the app solves those problems
- Sync users from HR or ops spreadsheets
- Define attributes like department, role, region
- Give each employee a personalized internal hub
- Show links only when relevant
- Embed surveys, announcements, FAQs
- Avoid building a full intranet